I recently moved into a home that has an aerobic system. Before we purchased our home, one of the Van Delden technicians completed a pre-sale inspection. We found a multitude of roots in two of the tanks, swimming pool tabs (not the proper wastewater tabs) in the chlorinator, and an inoperable timer.
In general, we recommend to our customers that they request the seller to remedy similar issues, but I decided to fix the problems ourselves after closing since we specialize in this type of work.
The septic system on our new property is not a brand that we install or service, so I continued our maintenance contract with the current service provider. Although this company and Van Delden are not direct competitors (we service and install different system brands), I was a little curious to see how our service standards compared.
A week into purchasing our new home, the maintenance provider came to service the system. With all the issues we caught in the pre-sale inspection, I expected repair bills or at the very least notifications of the issues with the system. Nope. Shown on the left is what was left on my front door. The image on the right shows what our company’s door tag would have indicated.
You just can’t put a price on quality of service. We see time and time again that staying on top of septic issues greatly benefits our customers’ properties and lives. We want to help ensure that your septic system sticks around for years to come, potentially saving you thousands of dollars by unnecessarily replacing your system due to negligence. Our goal is to be honest, up-front, and provide meaningful communication from inspection, installation, and maintenance. High standards are here for the long-haul.
For 86+ years, Van Delden Wastewater Systems has withstood the test of time as the leading Wastewater System company, providing San Antonio, Boerne, and the surrounding Texas Hill Country with services you can count on now and in the future.
Call us for any of your wastewater systems needs and let our professionals help you with your septic installation and maintenance requirements:
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Customer Reviews
Peter was personable, professional and thorough. Highly recommend Van Delden. You might be able to find a cheaper company but not better!
On time. 100% professional, knowledgeable, and courteous. Very helpful and straightforward. That is the bar all businesses should strive for.
It has been a pleasure working with your company. Not only did y’all communicate very well but your workers were always polite! Thank you!
“I thank Van Delden for such prompt service. Honest people are hard to come by these days. I will certainly recommend Van Delden to anyone! Jesse is an upstanding young man and very nice to talk to. I thank everyone at Van Delden for taking such good care of me.”
This is just a note to thank you for explaining the problem with my system. You didn’t have to be so kind and I appreciate your good business ethics and time spent. In the future you will have mine in return!
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