Early this year Van Delden Wastewater Systems’ owner and chief septic inspector Pam Van Delden was presented with the National Association of Wastewater Technicians’ Excellence in Service Award. This award recognizes individuals the NAWT board believes exhibit exceptional service to the wastewater profession.
**Update: Pam was featured in the April 2015 issue of Pumper magazine. Thank you for helping us honor a dedicated septic professional.
With Pam there is no one-size-fits-all septic inspection; she researches and takes into account all the unique factors — system type, maintenance history, inspection type required by the lender, and many more — that could affect each inspection. She obtains septic records from the local authority, comparing the system location and size with the permit records and existing house size.
Sometimes this research takes longer than the inspection itself, but Pam considers this work necessary to providing Van Delden’s clients with complete septic system assessments.
This passion extends into educating home buyers on how the septic system works, what she found during her inspection, and how to maintain their system in the future. She encourages them to be present for the inspection so they can see what’s really happening.
Often when the Van Delden staff asks a customer how they were referred to Pam for their septic inspection, their response is, “By everyone!”
Pam frequently provides educational presentations for a variety of organizations.
The video below features Pam teaching inspectors about septic systems during one TAREI “Field Trip” in 2012.
Pam inspires both the Van Delden team and their company partners with her honesty, hardworking spirit, and thoroughness.
She is an asset to our customers, the environmental community, and Van Delden Wastewater Systems.
Educating people about septic systems is critical, whether they are a Van Delden customer or real estate inspector.
In April Van Delden Wastewater Systems will teach an all-day renewal certification course as part of the TAREI Spring Conference in San Antonio. Later in the year the team will be at the Texas Environmental Health Association’s state conference in Austin.
It is our job and pleasure to share our 78 years’ septic system experience with the San Antonio and Hill Country communities.