Terms and Conditions

Company: Van Delden Wastewater Systems ("Van Delden Wastewater Systems," "we," "our," or "us")

By accessing or using the Van Delden Wastewater Systems website, services, or SMS communications, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please discontinue use of our website and services.

1. Use of Our Website and Services

Our website and services are provided for informational and commercial purposes related to septic system installation, maintenance, repair, and wastewater management solutions.
You agree not to misuse our website by attempting to gain unauthorized access, transmitting harmful code, or using the site for unlawful purposes.
All information provided on this website is offered in good faith, but Van Delden Wastewater Systems makes no guarantee as to accuracy, completeness, or timeliness.

2. Intellectual Property

All content, including text, graphics, logos, icons, images, and software, is the property of Van Delden Wastewater Systems or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.
You may not copy, reproduce, republish, or distribute any content from this website without prior written consent.

3. Use of Artificial Intelligence (AI) Tools

Van Delden Wastewater Systems may use artificial intelligence (AI)-assisted tools to support internal operations, including but not limited to scheduling, customer communications, service documentation, and administrative functions.
AI tools may be used to help generate, draft, or process communications, estimates, or informational content. All AI-assisted outputs are reviewed and managed by our team prior to use.
We do not use AI to make final decisions regarding service recommendations, pricing, or safety assessments without human oversight.
Any personal information submitted through our website or communications may be processed using AI-assisted systems in accordance with our Privacy Policy. We do not use your personal data to train third-party AI models without your consent.
AI-generated content is provided for general informational purposes only and does not constitute a guarantee, warranty, or professional wastewater engineering opinion.

4. SMS Communications

By providing your phone number, you consent to receive SMS messages related to appointments, service updates, promotions, and customer support.
Standard carrier messaging and data rates may apply.
You can opt out at any time by replying "STOP" to any SMS message or by contacting us directly.
SMS communications may be facilitated through AI-assisted platforms. All messages are sent on behalf of Van Delden Wastewater Systems and are subject to our Privacy Policy.

5. User Responsibilities When using our services, you agree to:

Provide accurate and up-to-date contact information.
Use our services only for lawful purposes.
Refrain from engaging in behavior that could harm Van Delden Wastewater Systems, our employees, or other customers.

6. Limitation of Liability

Van Delden Wastewater Systems strives to ensure reliable and high-quality services, but we do not guarantee uninterrupted website availability or error-free operation.
To the fullest extent permitted by law, Van Delden Wastewater Systems is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, services, SMS communications, or AI-assisted tools.

7. Third-Party Links and Services Our website may contain links to third-party websites or integrate third-party platforms, including AI or communication tools. These are provided for convenience only, and Van Delden Wastewater Systems is not responsible for the content, practices, or policies of any third-party site or service.

8. Privacy Policy Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information, including SMS data and any information processed through AI-assisted tools.

9. Modifications to Terms Van Delden Wastewater Systems reserves the right to modify or update these Terms & Conditions at any time without prior notice. The most recent version will always be posted on this page with the effective date noted.

10. Governing Law These Terms & Conditions are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

11. Contact Information If you have any questions regarding these Terms & Conditions, please contact us:

Van Delden Wastewater Systems

26665 IH 10 West

Boerne, TX 78006

Email: officeteam@vdwws.com

Phone: 210-698-2000

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