- If your system has a cleanout cap (the white pipe between the house and the tank), loosen it temporarily. If your septic system starts backing up towards your house, the loosened cap may allow the liquids to overflow onto the yard instead of backing up into your home.
Tips for Aerobic Systems:
- If your alarm comes on, don’t panic! It’s usually not an emergency! Silence the buzzer, reduce water usage and call your maintenance provider. If your system’s spray heads are on while the alarm is on, check if the alarm turns off after they spray. If your system has a timer that holds water in the tanks until nighttime, wait until morning, and re-check your alarm to see if it’s still on.
- If the light turned off, the system just needed to spray down.
- If your light is still on, your system probably needs attention (although it’s still probably not an emergency). Call a licensed professional.
- Reduce and spread out your water usage when possible. Try this: if guests are staying the night, encourage them or your family to shower sporadically throughout the day instead of all at the same time. This will help prevent false alarms and overloading your system with surges (causing higher sludge rates and odors).
Owning a Clearstream aerobic system that is in a maintenance contract with us has an added benefit: we are happy to offer an on-call technician during weekends and holidays. Refer to the on-call phone number in your maintenance contract. Weekend and holiday service rates are higher, so if it’s not an emergency, we encourage you to wait for regular business hours before requesting a service call. We’re always here to help! Please don’t hesitate to reach out with any questions or concerns, and have a happy (and septic issue-free) holidays.
For 86+ years, Van Delden Wastewater Systems has withstood the test of time as the leading Wastewater System company, providing San Antonio, Boerne, and the surrounding Texas Hill Country with services you can count on now and in the future.
Call us for any of your wastewater systems needs and let our professionals help you with your septic installation and maintenance requirements: (210) 698-2000 (San Antonio) or (830) 249-4000 (Boerne).