For service call (210) 890-2778

or click here to request service

Questions to ask when hiring a professional to clean your septic tank

  • Does the company carry general liability insurance?
  • Does the company carry workers compensation insurance?
  • Is the company registered with the TCEQ and SAWS for hauling wastewater?
  • How long has the company been in business and cleaning tanks?
  • What methods are used to locate the tank?
  • Does the price include finding the tank and exposing the lid(s)? Most tanks installed after 1989 will have two lids that require digging to properly clean both compartments of the tank.
  • Does the price include dumping fees?
  • Does the price include any additional time on site due to locating the tank or a tank with very heavy sludge?
  • Are their hoses long enough to reach the tank without driving over your lawn?
  • Do they carry extra lids on the truck in case yours breaks?
  • Do they check the inside of the tank for baffles, walls, cracks, leaks, roots, etc.?
  • Do they pump the tank though the tank lid(s) or the cleanout? Proper cleaning can only be accomplished through the tank lid(s)? • Do they wash out the tank after it is pumped?
  • Will they remind you the next time your tank should be cleaned?
  • Do you have to be there when they clean the tank?
  • Do they accept credit cards?

© 2021 Van Delden Wastewater Systems  |  Privacy Policy  |  26665 IH 10 West, Boerne, Tx 78006


Licensed by the Texas Commission of Envirotnmental Quality (TCEQ)
Certified by the National Association of Wastewater Technicians (NAWT)