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Having a Septic System Emergency? Call a Professional Immediately

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Most homeowners don’t think about their septic system until they have a problem. If you’re reading this because you’re having a septic emergency, call a professional immediately. If your septic system  is working fine, now is the perfect time to put together a septic management plan.

Here are some more things to keep in mind in the event of a septic system emergency.

Don’t ignore the problem

The backup or malfunction happened for a reason, and it likely won’t go away on its own.

Malfunctioning septic systems with surfacing wastewater can pose health risks to you, your family, your pets, and your neighbors; you can also be fined by the local authority.

Don’t wait to see if the backup happens again, or if the problem goes away — having a professional check your septic system now can save you time, stress, and money.

The problem may require more than one professional

A backup into your house could mean a septic system problem, but it could also mean a plumbing problem. Not all plumbers work on septic systems, and not all septic companies work on plumbing, so you may have to call more than one professional to find and fix the problem.

There are a few things you can do to see if a backup is caused by your plumbing or septic tank, but there’s no way of knowing for certain which service you’ll need until you schedule an appointment with a professional.

Septic alarm: don’t panic, but don’t delay

Some septic systems and all aerobic systems have an alarm that activates when there is a problem. Don’t panic if your system alarm activates, but don’t delay calling either. Ignoring an alarm can lead to more problems and can lead to an emergency over time.

Here’s a short video guide to septic system alarms and what to do if yours activates.

We are septic experts

We installed our first septic system in 1937, and after almost 80 years in business there’s not much we haven’t seen. Whether you’re dealing with a septic emergency or need to schedule a pumping, we’re here to help you.

Give us a call at 830.249.4000 (Boerne) or 210.698.2000 (San Antonio) or contact us online for assistance.


For 80 years, Van Delden Wastewater Systems has withstood the test of time as the leading Wastewater System company, providing San Antonio, Boerne, and the surrounding Texas Hill Country with services you can count on now and in the future. 

Call us for any of your wastewater systems needs and let our professionals help you with your septic installation and maintenance requirements: 210.698.2000 (San Antonio) or 830.249.4000 (Boerne).


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